Dammam, Ash Sharqiyah Province
100% full Not resolved
Price Affordability

Dear Sir, I am Mr Mustafa, from Saudi Arabia. , owner of Genesis 2014 model with Reg Number KMHGN41E5FU00 with milage of 10,000Km. I Would like to let you know about my bad experience with my Genesis 2014 model which I bought on last June from Al-Majdouie Motor. Here are the issues I faced after only in the very first months of the car :-

1) I have experienced premature damage with one of the tires. It is unfortunately to let you know that I was not the only owner that has similar scary experience. Based on my reading in the Internet about my case, I realized that all of my car's tires have to be replaced due to the new Genesis car accident statistics caused by the premature failure of tires.

2) When I took my car to Al-Majdouie Motor at AlHassa on October 30, 2014, I was shocked by the poor service provided by the car dealer. After long procedures, the decision was made to take my car to Dammam Branch for further investigation.

3) unfortunately, the Dammam Branch decided to only replace two tires ignoring the dangers of driving the car with high potential of getting involved in similar car accidents that other Genesis owner are experiencing due to tires premature failures.

4) So far, my car is still in the dealer shop for the past 9 days and expected to last longer with no permanent solution.

On the above mentioned basis, I seek your immediate corrective action to replace all the tires with new ones in order to avoid any further implications and difficulties that I am encountering with me new Genesis.

Best Regards

Mustafa Shaheen

Mobile number 00966505925916

Saudi Arabia

Review about: Hyundai Car.

Reason of review: Damaged or defective.

Monetary Loss: $1600.

Preferred solution: Deliver product or service ordered.

I liked: Car is nice and sport.

Had an Experience with Hyundai?

Write a review


Terms of Service
Post Comment

Today is the 10th day of my issue above with no resolution and I have to pay for the car rental as additional cost. I hope Hyundai as a respected company will be able to resolve my car tire problem soon and alleviate the difficulties that I am encountering as a result of the premature damage of my car tires

Boston, Massachusetts, United States #896856

why are you posting on a PUBLIC website as if you were talking directly to ANYONE who could do ANYTHING to remedy your situation? starting it with Dir Sir, and putting your name in won't help a bit. it will however get you trolled with a passion i'm sure.

You May Also Like

Lippert Components - Lippert furniture Lippert Components "We purchased a new 2016 Bighorn 5th wheel, it came with the upgraded Lippert theater seats. Which looked good, they had vibrate and heat. within 6 months the heat went..." Read more Ch Trailer - Purchased faulty 2017 Ch Camper - unsafe and shoddy workmanship Ch Trailer "Delivery Timeline: - August 2, 2016 - Deposit of $2,500 paid. - March 6, 2017 - After multiple construction delays, camper was picked up and on the road to Utah...." Read more Nissan Usa - HORRIBLE MPG ON 2014 NISSAN ROGUE Nissan Usa "i'VE TAKEN MY VEHICLE TO 3 NISSAN DEALERSHIPS AS MY GAS MILEAGE IS FAR BELOW WHAT IS ADVERTISED.I GET 14.2 IN THE CITY AND 24 MPG ON THE HIGHWAY..." Read more General motors is *** me off General Motors "i bought a 2005 silverado 3years ago and it had many many problems that the dealer fixed under warranty. here now in 2017 i had a blower motor RESISTOR FIRE..." Read more Rockport - Worst product and even worst customer service - their shoe has caused damage/ injury to my ankle Rockport "This is what I wrote to Rockport: I am really surprised that rather than looking at the issue where your product has caused an injury, your response is purely focussed..." Read more Kenneth Cole - WALLET DEFECTED ,WITHOUT USING IT WAS TORN Kenneth Cole "WORST PRODUCTS....INFACT SPURIOUS MATERIAL USED..... NO COMPARISON WITH MK OR WITH COACH...KENNETHCOLE REACTION ....A BIG NO TO KENNETHCOLE REACTION... THE COMPANY HAS NO ANSWER.....THEY SAY GET IT REPAIR FROM A..." Read more Swagtron sent me a dangerous unit, refused to take responsibility afterwards Swagtron "I sent in a swagtron scooter for tire replacements in August. They sent me back my unit with multiple unauthorized repairs done, including a replacement engine with fewer gear options...." Read more Keystone Rv - Very Disappointed - Won't buy another! Keystone Rv "Keystone builds a very nice looking product. Unfortunately they source poor quality accessories and then don't stand behind them. In addition, the build quality is on the surface only. one..." Read more